Frequently Asked Questions

We offer domestic and international tour packages, air ticket booking, hotel reservations, umrah service, holiday package, visa processing, transportation services, and travel consultation.

Not always. For most packages, you need to pay a booking advance, and the rest must be cleared before the travel date. For air tickets and visa services, full payment is required in advance.

Yes, we provide visa processing services for multiple countries including Thailand, Malaysia, Singapore, India, Dubai, and more.

Yes. You can book only flights, only hotels, or full packages depending on your requirement.

Yes, we regularly arrange group tours for destinations like Cox’s Bazar, Sajek, Bandarban, Sylhet, Nepal, Thailand, Singapore, Malaysia, and more.

We recommend: Domestic Tours: At least 7–10 days in advance International Tours: At least 3–4 weeks in advance Peak Season (Eid, New Year, Puja, Winter holidays): 1–2 months in advance

We accept: Cash payments at our office Mobile Financial Services (MFS): bKash, Nagad, Rocket Bank transfers Debit/Credit cards

Absolutely. We follow strict data protection policies to ensure that your passport, visa, and financial details remain secure

Air Tickets: Refund depends on airline policy. Some tickets are non-refundable. Visa Services: Visa fees and processing charges are non-refundable. Tour Packages: Refunds depend on hotel, transport, and partner conditions. Service charges are non-refundable.